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中英術語

客戶服務 Customer Servicing

保險公司在保單整個周期內,由銷售前查詢、出單、保單更改、續保至索償及投訴處理,為客戶提供的各項支援。

All the support an insurer gives its customers over the life of a policy, from pre-sale enquiries and policy issue through alterations and renewals to claims and complaints.

出現於

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